Phone systems
An essential part of business
Most companies now understand that old analogue and digital (ISDN) phone systems are on their way out. At Tenacity, we have experience of supplying and managing Internet based phone systems. For customers on a support contract with Tenacity, we can arrange highly attractive call packages including unlimited landline and mobile calls, and unlimited trunks (lines).
Modern phone systems
Our cloud and on-premises solutions offer all the features you could imagine in a modern phone system including: voicemails, music on hold, IVR, call queuing, call recording and reporting. Our modern handsets are easily adopted by users, and support wired and wireless headsets, multiple lines, visual display of caller ID, and easy hold transfer and speakerphone functions.
Modern phone systems
Our cloud and on-premises solutions offer all the features you could imagine in a modern phone system including: voicemails, music on hold, IVR, call queuing, call recording and reporting. Our modern handsets are easily adopted by users, and support wired and wireless headsets, multiple lines, visual display of caller ID, and easy hold transfer and speakerphone functions.
Best placed to support you
Telecoms companies are no longer the best placed to install configure and manage modern network based phone systems. Modern phone systems and their hardware are IT devices that connect to the same network and switches as your IT network. The PBX is now software driven. The connection to the rest of the telephone network is via your Internet connection, the same as your PCs. The best companies to manage these systems are IT companies.
Best placed to support you
Telecoms companies are no longer the best placed to install configure and manage modern network based phone systems. Modern phone systems and their hardware are IT devices that connect to the same network and switches as your IT network. The PBX is now software driven. The connection to the rest of the telephone network is via your Internet connection, the same as your PCs. The best companies to manage these systems are IT companies.
Why use us for your telecoms?
Expertise
We have been using and installing Internet based phone systems at Tenacity for almost 20 years.
Cost
As we aren’t only a telecoms company, we can offer very attractive costs for customers who already have an IT support contract with Tenacity.
One point of contact
If there’s an issue, you won’t get any confusion over where the responsibility lies. If we support the phone system, you will only need to call us to get it resolved.
Meet PowerQ
We are excited to be able to offer our customers PowerQ, a Sheffield based start-up which gives the power to visualise call data. The software allows data to be pulled from your Asterisk or FreePBX system and then collates and displays the data into the metrics you need. From queue times, abandoned calls and call volumes, PowerQ gives you the overview of your phone system in order to make key decisions to maximise efficiency and capitalise on opportunity.
Meet PowerQ
We are excited to be able to offer our customers PowerQ, a Sheffield based start-up which gives the power to visualise call data. The software allows data to be pulled from your Asterisk or FreePBX system and then collates and displays the data into the metrics you need. From queue times, abandoned calls and call volumes, PowerQ gives you the overview of your phone system in order to make key decisions to maximise efficiency and capitalise on opportunity.
